Cisco Systems IP Phone OL 21851 01 User Manual

C H A P T E R  
2
Configuring the Cisco Unified IP Phone for  
MIDlets  
Revised: January 2012, OL-21851-01  
Contents  
This chapter describes how to configure and manage the Cisco Unified IP Phone and the Enhanced  
Phone User Interface that uses Java MIDlets on the Cisco Unified IP phone.  
This chapter contains the following information:  
Important Notes  
See the following advisories and important notes that may affect system behavior:  
MIDlets Software Releases  
The supported MIDlets version is embedded in the software files that are available on the Cisco Unified  
Communications Manager Support page at the following URL:  
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Configuring the Cisco Unified IP Phone  
Managing Cisco Unified IP Phones  
Before You Begin  
Before starting the following procedure, note the MAC address of the Cisco TelePresence phone device.  
See the Before You Begin section for information about determining the MAC address.  
Note  
You must restart your system after you have completed the configuration tasks in this section.  
Use the tasks in this section to configure the Cisco Unified IP Phone for MIDlets. When you are finished  
configuring your settings, click Save and follow the prompts to restart the system.  
To configure the Cisco Unified IP phone:  
Step 1  
Step 2  
Step 3  
Log in to the Cisco Unified CM Administration interface.  
From the Device drop-down menu, choose Phone. The Find and List Phones Page appears.  
Search for a phone using the fields provided or choose a phone from the drop-down menu.  
Tip  
Search for a device type that contains “7970” or “7975.”  
Step 4  
Step 5  
Click Find. A list of devices appears.  
Click on a device in the Device Name (Line) column. The Phone Configuration page for that device  
appears.  
Step 6  
In the Phone Type box, verify the following requirements:  
Phone Type—Cisco 7970, Cisco 7971, or Cisco 7975  
Device Protocol—SIP  
Step 7  
Enter information in the following sections found on the Phone Configuration page to configure the  
Cisco IP Phone 7970 Series:  
Device Information  
Enter the settings to configure the Cisco Unified IP Phone 7970 Series using the information in  
Table 2-1 as a guide.  
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Configuring the Cisco Unified IP Phone  
Note  
Note  
Assign the same directory number that is assigned to the Cisco TelePresence device to the  
Cisco Unified IP Phone 7970 Series.  
The “Required” column in the table reflects fields marked with an asterisk ( * ) in the administration  
interface, which are required entries for basic configuration.  
Table 2-1  
Cisco Unified IP Phone 7970 Series Device Information  
Field  
Required? Setting  
Registration  
Read-only. Indicates whether the system is  
Registered with Cisco Unified Communications  
Manager and lists the registered Unified CM  
address.  
IP Address  
Cisco Unified IP Phone IP address. Click on the IP  
address to log into the phone in a new Device  
Information window.  
Active Load ID  
View-only field showing the status of the active  
load.  
Note  
Available on the Cisco Unified IP Phone but  
not available on the CTS.  
Device is active  
Device is trusted  
A green check mark indicates that the device is  
active.  
A green check mark indicates that the device is  
trusted.  
MAC Address  
Description  
Device Pool  
Yes  
MAC address for the Cisco Unified IP Phone 7975.  
Short description of the device.  
Yes  
Your device pools. Leave field as Default.  
Click View Details to open the Device Details  
window, which includes the following system  
setting information:  
Device Pool Settings  
Roaming Sensitive Settings  
Device Mobility Related Information  
Incoming Calling Party Settings  
Common Device Configuration  
Your configured devices. Leave field as <None>.  
Click Details or View to see the following  
information in a new window:  
Common Device Configuration Information  
Multilevel Precedence and Preemption  
Information  
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Table 2-1  
Cisco Unified IP Phone 7970 Series Device Information (continued)  
Required? Setting  
Field  
Phone Button Template  
Yes  
Standard_7975 SIP.  
Note  
Unless you have created extra button  
templates, you will see the default button  
template for your device.  
Softkey Template  
Yes  
Yes  
<None>  
Common Phone Profile  
Calling Search Space  
AAR Calling Search Space  
Media Resource Group List  
User Hold MOH Audio Source  
Network Hold MOH Audio Source  
Location  
Standard Common Phone Profile.  
<None>  
<None>  
<None>  
<None>  
<None>  
Hub_None.  
<None>  
<None>  
AAR Group  
User Locale  
Note  
This field supports user locales in the  
United States.  
Network Locale  
<None>  
Note  
This field supports user locales in the  
United States.  
Built In Bridge  
Privacy  
Yes  
Yes  
Yes  
Default.  
Default.  
Default.  
Note  
Device Mobility Mode  
Click Current Device Mobility Settings or  
View to see Device Mobility Details for the  
current device in a new window:  
Owner User ID  
Saved User IDs. Leave field as <None>.  
Phone Personalization  
Services Provisioning  
Phone Load Name  
Single Button Barge  
Join Across Lines  
Yes  
Yes  
Default.  
Default.  
Leave default setting.  
Default.  
Default.  
Use Trusted Relay Point  
Yes  
Yes  
Default.  
BLF Audible Alert Setting (Phone  
Idle)  
Default.  
BLF Audible Alert Setting (Phone  
Busy)  
Yes  
Yes  
Default.  
Default.  
Always Use Prime Line  
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Table 2-1  
Cisco Unified IP Phone 7970 Series Device Information (continued)  
Required? Setting  
Field  
Always Use Prime Line for Voice  
Yes  
Default.  
Message  
Calling Party Transformation CSS  
Geolocation  
<None>  
<None>  
Check-Boxes  
Use Device Pool Calling Party  
Transformation CSS  
Box is checked.  
Ignore Presentation Indicators  
Retry Video Call as Audio  
Allow Control of Device from CTI  
Logged Into Hunt Group  
Remote Device  
Box is unchecked.  
Box is checked.  
Box is checked.  
Box is checked.  
Box is unchecked  
Protected Device  
A new Softkey template without supplementary  
service Softkeys must be used for a protected  
phone.  
Hot Line Device  
A custom Softkey template without supplementary  
service Softkeys must be used for a Hot line Device.  
Note  
When you are finished making changes, click Save to save your settings.  
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Configuring the Cisco Unified IP Phone  
Protocol Specific Information  
Link the Cisco TelePresence device to Cisco Unified Communications Manager phone profiles for the  
presence group and security-related SIP phone settings using the information in Table 2-2 as a guide.  
Note  
The “Required” column in the table reflects fields marked with an asterisk ( * ) in the administration  
interface, which are required entries for basic configuration.  
Table 2-2  
Cisco Unified IP Phone 7970 Series Protocol-Specific Information  
Field  
Required? Setting  
Packet Capture Mode  
Packet Capture Duration  
Presence Group  
Yes  
<None>  
0
Yes  
Standard Presence group.  
<None>  
SIP Dial Rules  
MTP Preferred Originating Codec  
Device Security Profile  
Yes  
Yes  
711ulaw  
Use the default setting.  
Note  
For more information about configuring  
Cisco Unified CM security features, refer  
Rerouting Calling Search Space  
SUBSCRIBE Calling Search Space  
SIP Profile  
<None>  
<None>  
Yes  
Choose from the following:  
Standard SIP Profile  
Standard BFCP SIP Profile  
Information in this field reflects SIP profiles that  
have been created on this Unified CM.  
See “BFCP over UDP Collaboration Support” in  
Digest User  
<None>  
Check-Boxes  
Media Termination point Required  
Unattended Port  
Box is un-checked.  
Require DTMF Reception  
Note  
When you are finished making changes, click Save to save your settings.  
Certification Authority Proxy Function (CAPF) Information  
Table 2-3 describes fields found in the Certification Authority Proxy Function (CAPF) Information  
section on the Phone Configuration page. Leave all fields unchanged.  
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Table 2-3  
CAPF Settings  
Field  
Required?  
Yes  
Setting  
Certificate Operation  
No Pending Operation.  
Leave this field unchanged.  
Authentication Mode  
Authentication String  
Key Size (Bits)  
Yes  
Yes  
Operation Completes By  
Certificate Operation Status  
Optional  
<None>  
Note  
Security Profile Contains Additional CAPF Settings. See the “Phone Security Profile CAPF  
Information” section on page 1-30.  
Expansion Module Information  
Table 2-4 describes fields found in the Expansion Module Information section on the Phone  
Configuration page. Leave all fields unchanged.  
Table 2-4  
Expansion Module Information  
Field  
Required?  
Setting  
Module 1  
<None>  
Module 1 Load Name  
Module 2  
Leave blank.  
<None>  
Module 2 Load Name  
Leave blank.  
External Data Locations Information  
Define the server locations for external data using the information in the following sections as a guide:  
Note  
Observe the Following—The server designation can be either the IP address or the hostname of the  
Cisco TelePresence device that is associated with this phone.  
If a server hostname is used, it must be resolvable by the Cisco Unified IP Phone 7970 Series DNS.  
The format for each required field is http://server hostname: or IP address: Followed by the 8080  
port address, then a slash and one of the following, depending on the field:  
services.html  
getservicesmenu.jsp  
authenticate.html - For CTS release 1.6 systems with MIDlets and earlier (only allowable  
option)  
idle.html  
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Leave fields in the External Data Locations Information table blank to use the default settings.  
Tip  
Be careful when typing URLs to avoid typos.  
External Data Location Settings for CTS Release 1.6 and Earlier  
Table 2-5  
External Data Location Settings for CTS Release 1.6 and Earlier  
Required  
Non-MIDlets MIDlets  
Required for  
Field  
Setting  
Information  
Directory  
Messages  
Services  
Yes  
Leave blank to use the default.  
Note  
Default settings that were configured in the Enterprise  
Parameters Configuration.  
Yes  
Yes  
No  
No  
Leave blank to use the default.  
Authentication  
Server  
Note  
For CTS release 1.6 systems with MIDlets and earlier  
(only allowable option)  
Proxy Server  
Idle  
No  
Leave blank to use the default.  
Leave blank to use the default.  
Yes  
Idle Timer (seconds) Yes—1  
For MIDlets, you do not have to supply a value in the Idle Timer  
field. Or you can enter 0 (zero).  
Secure  
Authentication URL  
Yes (CUCM  
Must match the URL in the Authentication Server field above. For  
Secure Directory  
URL  
Yes (CUCM  
Enter the secure URL for the server from which the phone obtains  
Release 8.0 only) directory information. This parameter specifies the URL that  
secured Cisco Unified IP Phones use when you press the Directory  
button.  
Note  
If you do not provide a Secure Directory URL, the device  
uses the nonsecure URL. If you provide both a secure URL  
and a nonsecure URL, the device chooses the appropriate  
URL, based on its capabilities.  
Leave this field blank to accept the default setting.  
Maximum length: 255  
Secure Idle URL  
Yes (CUCM  
Release 8.0 only)  
Leave blank to use the default.  
Secure Information  
URL  
Yes (CUCM  
Release 8.0 only)  
Leave blank to use the default.  
Leave blank to use the default.  
Leave blank to use the default.  
Secure Message  
URL  
Yes (CUCM  
Release 8.0 only)  
Secure Services URL —  
Yes (CUCM  
Release 8.0 only)  
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Configuring the Cisco Unified IP Phone  
External Data Location Settings for CTS Release 1.7 and Later  
Note  
CTS Release 1.7 and later releases require that your system be running MIDlets.  
Table 2-6  
External Data Location Settings for CTS Release 1.7 and Later  
Field  
Setting  
Information  
Directory  
Messages  
Services  
Leave all fields blank to use the default.  
Note  
Default settings that were configured in the Enterprise Parameters  
Configuration.  
Authentication  
Server  
Proxy Server  
Idle  
Idle Timer  
(seconds)  
Set to 0 to use the default.  
Secure  
Leave all fields blank to use the default.  
Authentication  
URL  
Secure Directory Enter the secure URL for the server from which the phone obtains directory  
URL  
information. This parameter specifies the URL that secured Cisco Unified IP  
Phones use when you press the Directory button.  
Note  
If you do not provide a Secure Directory URL, the device uses the  
nonsecure URL. If you provide both a secure URL and a nonsecure URL,  
the device chooses the appropriate URL, based on its capabilities.  
Leave this field blank to accept the default setting.  
Maximum length: 255  
Secure Idle URL  
Secure  
Information URL  
Secure Message  
URL  
Secure Services  
URL  
Extension Information  
Table 2-7 describes fields found in the Extension Information section on the Phone Configuration page.  
Note  
Leave all fields unchanged.  
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Table 2-7  
Cisco Unified IP Phone 7970 Series Extension Information  
Field  
Required?  
Setting  
Check-Box  
Leave box unchecked.  
Enable Extension Mobility  
Log Out Profile  
Log in Time  
Current Device Settings.  
<None>  
Log Out Time  
MLPP Information  
Do Not Disturb  
Leave the multilevel precedence and preemption information (MLPP) Domain field as <None>.  
Table 2-8 describes fields found in the Do Not Disturb (DND) section on the Phone Configuration page.  
Table 2-8  
Cisco Unified IP Phone 7970 Series Do Not Disturb Fields  
Field  
Required?  
Setting  
Check-Box  
Leave box unchecked.  
Do Not Disturb  
DND Option  
DND Incoming Call Alert  
Yes  
Common Phone Profile Setting.  
<None>  
Secure Shell Information  
Table 2-9 describes fields found in the Secure Shell Information section on the Phone Configuration  
page. Leave all fields unchanged.  
Table 2-9  
Cisco Unified IP Phone 7970 Series Secure Shell Information Fields  
Field  
Required?  
Setting  
Secure Shell Admin User  
Secure Shell Admin Password  
Leave field blank.  
Product Specific Configuration Layout  
Table 2-10 describes fields found in the Product Specific Configuration Layout section on the Phone  
Configuration page. Leave all fields unchanged.  
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Table 2-10  
Product Specific Configuration Layout Fields  
Field  
Required?  
Setting  
Check-Box  
Leave the box checked (speakerphone disabled)  
unless you are using the One Phone Per Office  
feature.  
Disable Speakerphone  
Note  
The speakerphone must be enabled  
(Disable Speakerphone box unchecked) to  
initiate the One Phone Per Office feature.  
See the “One Phone Per Office” section on  
page 6-5.  
Check-Box  
Leave the box checked (speakerphone and headset  
disabled) unless you are using the One Phone Per  
Office feature.  
Disable Speakerphone and  
Headset  
Note  
The Auto Answer feature does not work if  
the Disable Speakerphone and Headset box  
is unchecked.  
Forwarding Delay  
PC Port  
Yes  
Yes  
Disabled.  
Choose Disabled.  
Additional drop-down menu choice:  
Enabled—Use only to enable the One Phone  
Per Office feature.  
Note  
You must enable the PC port on the  
Cisco Unified IP Phone for MIDlets and  
the One Phone Per Office feature to  
function.  
Settings Access  
Gratuitous ARP  
PC Voice VLAN Access  
Video Capabilities  
Auto Line Select  
Web Access  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Enabled.  
Disabled.  
Enabled.  
Disabled.  
Disabled.  
Choose Enabled.  
Note  
If you are using Cisco Unified CM  
firmware release 8.0 and wish to enable  
MIDlets features on new phone  
installations, you must first enable this  
field.  
Days Display Not Active  
Display On Time  
Choose a day of the week.  
Leave the default setting.  
Leave the default setting.  
Leave the default setting.  
Disabled.  
Display On Duration  
Display Idle Timeout  
Span to PC Port  
Yes  
Yes  
Logging Display  
PC Controlled.  
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Table 2-10  
Product Specific Configuration Layout Fields  
Field  
Required?  
Setting  
Load Server  
Leave field blank.  
Disabled.  
Recording Tone  
Yes  
Recording Tone Local Volume  
Recording Tone Remote Volume  
Recording Tone Duration  
Yes  
Leave default setting.  
Leave default setting.  
Leave field blank.  
Disabled.  
Yes  
Display On When Incoming Call Yes  
RTCP  
Yes  
Disabled.  
“more” Softkey Timer  
Auto Call Select  
Leave default setting.  
Enabled.  
Yes  
Log Server  
Leave field blank.  
Use System Default.  
Enabled.  
Advertise G.722 Codec  
Wideband Headset UI Control  
Wideband Headset  
Peer Firmware Sharing  
Yes  
Yes  
Yes  
Yes  
Enabled.  
Disabled.  
Cisco Discovery Protocol (CDP): Yes  
Switch Port  
Enabled.  
Cisco Discovery Protocol (CDP): Yes  
PC Port  
Enabled.  
Enabled.  
Link Layer Discovery Protocol -  
Media Endpoint Discover  
Yes  
(LLDP-MED): Switch Port  
Link Layer Discovery Protocol  
(LLDP): PC Port  
Yes  
Enabled.  
LLDP Asset ID  
Leave field blank.  
Leave the default setting.  
Disabled.  
LLDP Power Priority  
Yes  
Yes  
Wireless Headset Hookswitch  
Control  
IPv6 Load Server  
IPv6 Log Server  
Leave blank.  
Leave blank.  
802.1x Authentication  
User Controlled.  
Detect Unified CM Connection  
Failure  
Yes  
Leave the default setting (Normal).  
Minimum Ring Volume  
Yes  
0-Silent.  
Additional drop-down menu choices:  
2 through 15.  
HTTPS Server  
Yes  
HTTP and HTTPS Enabled.  
Disabled.  
Handset/Headset Monitor  
Enbloc Dialing  
Enabled.  
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Table 2-10  
Product Specific Configuration Layout Fields  
Field  
Required?  
Setting  
Switch Port Remote Configuration Yes  
Disabled.  
Disabled.  
Disabled.  
Disabled.  
Disabled.  
PC Port Remote Configuration  
Automatic Port Synchronization  
SSH Access  
Yes  
Yes  
Yes  
Yes  
80-bit SRTCP  
Configuring MIDlets  
To use the Enhanced Phone User Interface (MIDlets), your Cisco Unified IP Phone 7970 Series must be  
configured to run a new application service. This section explains how to implement the MIDlets  
interface, which is available in Cisco TelePresence System (CTS) Release 1.5 and later releases.  
The Cisco Unified IP Phone auto-configures the IP address of the CTS. The CTS obtains the phone IP  
address using CDP data and CTS sends the command to the Cisco Unified IP Phone to start the MIDlet.  
The launch command specifies the IP address of the CTS.  
Before You Begin  
Note  
If you are upgrading from an older XML specification identifier (XSI) user interface to MIDlets, you  
must reset the phone and reset the CTS to allow the Java MIDlets application to work with the  
Cisco Unified IP Phone. See the “Managing Phone Reset and Codec Connectivity” section on page 4-13  
for reset information.  
Turn off Auto Answer for the Cisco Unified IP Phone.  
Enable the speakerphone.  
Enable the PC port.  
Note  
You must have MIDlets installed on the Unified CM to use the 720p (Lite) feature. For more information  
about 720p (Lite), see the “Quality Per Display - 720p (Lite)” section on page 6-8.  
Procedure  
This section contains the following configuration tasks:  
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Configuring MIDlets  
Uploading Files to the Unified CM TFTP Directory  
Use the information in the following sections to upload files to the Unified CM TFTP Directory:  
Tip  
When downloading MIDlet .jad and .jar files, use caution to avoid typos. Some files use a hypen in the  
file string (“ - ”) and some use a period (“ . ”). For example, TSPM.1-7-0-0S and TSPM-1.7.4-P1-2S.  
Downloading Cisco TelePresence MIDlet Phone Application .jad and .jar Files from Cisco.com  
To download Cisco TelePresence MIDlet Phone Application .jad and .jar files from Cisco.com:  
Step 1  
Note  
Go to the Support Download Software page on Cisco.com. The supported MIDlet version with the .jad  
and .jar files for the Cisco TelePresence MIDlet Phone Application is embedded in these software files.  
You can also download software from the Cisco Unified Communications Manager Support page at the  
following URL:  
TelePresence > Cisco TelePresence Device > TelePresence Software > Latest Releases > Software  
Release  
Tip  
Do not change the name of the downloaded files or add any extensions to the file name. The .jad and  
.jar extensions are appended automatically.  
Step 2  
Uploading Cisco TelePresence MIDlet Phone Application .jad and .jar files to Unified CM  
To upload Cisco TelePresence MIDlet Phone Application .jad and .jar files to the Unified CM TFTP  
Directory:  
Step 1  
Step 2  
Log in to the Cisco Unified CM Administration interface.  
From the Bulk Administration drop-down menu, choose Upload/Download Files. The Find and List  
Files window appears.  
Step 3  
Locate the files to upload using the search fields provided in the Find and List Files window.  
Or  
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Step 4  
Step 5  
Click Add New to enter new file information using the fields provided. See the “Adding a New Phone”  
Upload the Cisco TelePresence MIDlet Phone Application .jad and .jar files to the Unified CM TFTP  
directory by following these steps:  
a. From the Navigation drop-down menu in the upper right corner, choose Cisco Unified OS  
Administration and click Go.  
b. Log in to Cisco Unified OS Administration.  
c. Choose Software Upgrades then TFTP File Management from the drop-down menu.  
d. Search for the TFTP Files using the fields provided and click the Upload File button. The Upload  
File dialog box appears.  
e. Specify a valid filename and path or click Browse in the Upload File dialog box to find the file and  
click Upload File.  
Step 6  
Restart the Unified CM TFTP service by following these steps:  
a. From the Navigation drop-down menu in the upper right corner, choose Cisco Unified  
Serviceability and click Go.  
b. Log in to Cisco Unified Serviceability.  
c. From the Tools drop-down menu, choose Control Center - Feature Services.  
d. From the Select Server drop-down menu, choose the TFTP server and click Go.  
e. From the CM Services menu, click the Cisco TFTP radio button.  
f. Click the Restart button.  
Step 7  
Repeat Step c through Step e for all TFTP servers.  
Creating MIDlets IP Phone Service in Unified CM  
To create IP Phone Service in Unified CM:  
Step 1  
Step 2  
Log in to the Cisco Unified CM Administration interface.  
From the Navigation drop-down menu in the upper right corner, choose Cisco Unified CM  
Administration and click Go.  
Step 3  
From the Device drop-down menu, go to Device Settings and click on Phone Services. The Find and  
List IP Phone Services window appears.  
Step 4  
Step 5  
Click the Add New button. The IP Phone Services Configuration screen appears.  
Fill in the following fields:  
a. Service Name—Required. The Service Name must match the filename of the .jad file.  
Note  
Your filename must not contain the .jad extension. The .jad extension is appended automatically when  
you name the file.  
b. ASCII Service Name—Required. The ASCII service name must match the configured service  
name.  
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c. Service Description—MIDlet UI.  
d. Service URL—Required. IP address of the Service URL must be that of the Unified CM and in the  
following format:  
http://xx.xx.xx.xx:6970/TSPM-y-y-y-YY.jad  
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The following describes the necessary Service URL content:  
xx.xx.xx.xx is the IP address of the Unified CM server.  
y-y-y- is the version of the MIDlet application being added to Unified CM.  
YY is the build version of the MIDlet application being added to Unified CM.  
e. Service Category—Required. Choose Java MIDlet from the drop-down menu.  
f. Service Type—Required. Choose Standard IP Phone Service.  
g. Service Vendor Name—Must be exactly “Cisco” (case-sensitive).  
h. Service Version—Leave blank.  
Step 6  
Step 7  
Click the Enable check box.  
Click Save to save your changes.  
Configuring the MIDlets IP Phone Interface  
The Cisco Unified IP Phone auto-configures the IP address of the CTS; the CTS obtains the phone IP  
address using CDP data and the CTS sends the command to the Cisco Unified IP Phone to start the  
MIDlet. The system launch command specifies the IP address of the CTS.  
To configure each Cisco Unified IP Phone 7970 Series to run the MIDlet IP phone interface:  
Step 1  
Step 2  
Log in to the Cisco Unified CM Administration interface.  
From the Navigation drop-down menu in the upper right corner, choose Cisco Unified CM  
Administration and click Go.  
Step 3  
Step 4  
From the Device drop-down menu, choose Phone. The Find and List Phones Page appears.  
Search for a phone using the fields provided or choose a phone from the drop-down menu and click Find.  
A list of devices appears.  
Step 5  
Step 6  
Step 7  
Click on a device in the Device Name (Line) column. The Phone Configuration page for that device  
appears.  
From the Related Links drop-down menu in the upper right corner, choose Subscribe/Unsubscribe  
Services and then click Go. The Subscribed Cisco IP Phone Services window for that device appears.  
In the Service Information box, choose MIDlet IP phone service from the Select a Service drop-down  
list and click Next. The Subscribed Cisco IP Phone Services window is updated with configurable  
Service Name and ASCII Service Name fields.  
Step 8  
Click Subscribe to save your settings or Back to return to the original Subscribed Cisco IP Phone  
Services window.  
If the phone is already subscribed to an older MIDlet version:  
a. Unsubscribe the phone from the older service.  
b. Subscribe the phone to the new IP phone service that you created in the “Creating MIDlets IP Phone  
Step 9  
Click Save to save your settings.  
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Chapter 2 Configuring the Cisco Unified IP Phone for MIDlets  
MIDlets Troubleshooting Tips  
Note  
If you are upgrading from an older XML specification identifier (XSI) user interface to MIDlets, you  
must reset the phone and reset the CTS to allow the Java MIDlets application to work with the  
Cisco Unified IP Phone. See the “Managing Phone Reset and Codec Connectivity” section on page 4-13  
for reset information.  
Setting Phone URL Parameters for MIDlets  
Make sure the default services URL is set for MIDlets. To override default settings:  
Step 1  
Step 2  
Step 3  
Log in to the Cisco Unified CM Administration interface.  
Choose System > Enterprise Parameters Configuration.  
In the Phone URL Parameters box, set the URL Services in the following format:  
http://xx.xx.xx.xx:8080/ccmcip/getservicesmenu.jsp  
Where xx.xx.xx.xx is the IP address of the Unified CM server.  
Note  
You may use a hostname providing the CTS and the phone is provisioned with a DNS name server.  
Step 4  
Click Save to save your settings.  
MIDlets Troubleshooting Tips  
If the MIDlet does not come up at all, verify that the Unified CM is subscribed. Reset the phone.  
Verify that the phone has the correct firmware for that MIDlet.  
Verify that the CTS has the correct image for that MIDlet.  
If the MIDlet comes up with a blank white screen, verify that the Service URL for the phone is blank.  
If the phone fails to register, verify that phone type is set correctly. For example, Cisco Unified IP  
Phone 7970 should not be set as 7975.  
If the phone is stuck in the initializing phase, restart TSPS on the CTS. If after the restart the phone  
shows “phoneui=xsi,” reboot the CTS.  
Check the Service URL. If it ends with “services.html,” make it blank and apply changes. Reboot  
the CTS.  
If no services appear on the phone, even though subscribed to a valid service, check the “Services  
Provisioning” field to make sure it is set to Default.  
If the MIDlet fails to start, make sure that the Enable box checked.  
Make sure the service that you are using to subscribe your phone is pointing to the correct JAD file.  
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Chapter 2 Configuring the Cisco Unified IP Phone for MIDlets  
Configuring a Remote Phone  
Configuring a Remote Phone  
To configure the system to use your CTS Cisco Unified IP phone remotely:  
Step 1  
Step 2  
Step 3  
Log in to the Cisco Unified CM Administration interface.  
Navigate to Device > Phone and use the search fields to find the phone you wish to use remotely.  
Write down the IP Address of your phone and CTS, and click the link under Device Name (Line) of your  
phone, circled in red in Figure 2-1.  
Figure 2-1  
Your Phone Device Line  
Step 4  
Scroll down to External Data Locations and enter the following in the Authentication Server field:  
http://<your Cisco Unified CM IP Address>:8080/authenticate.html  
Step 5  
Scroll down a little bit more to Secure Shell Information and enter your administration username and  
password.  
Step 6  
Step 7  
Click Save to save your settings.  
Go to the top right of the screen to Related Links, choose Subscribe/Unsubscribe Services and click  
GO.  
Step 8  
Choose the appropriate MIDlet to download onto the phone. If you are unsure which one you should use,  
see the Release Notes for Cisco TelePresence System for your release on Cisco.com.  
If MIDlets are already installed and you need to make any changes, do the following:  
a. Click the link under Subscribed Services and click the Unsubscribe.  
b. Choose the appropriate MIDlet in the Select a Service field.  
c. Click Next and then Subscribe.  
Step 9  
Click Reset to reset the phone and save your settings. See the “Managing Phone Reset and Codec  
Connectivity” section on page 4-13 for reset information.  
Step 10 Open an SSH client in a browser window and SSH into your phone.  
Step 11 When the login: prompt appears, enter the following:  
debug.##  
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Chapter 2 Configuring the Cisco Unified IP Phone for MIDlets  
Where to Go Next  
Step 12 When the password: prompt appears, enter debug.## again. A prompt with your MAC address should  
appear (example: 002255D8F3FF>).  
Step 13 Enter the following:  
test open 123  
The following should appear: TEST: Opening Session. You can now remotely use your phone. Enter the  
test key to see all the possible commands you can use (for example, if you enter test key soft5, the 5th  
soft key on the phone is activated).  
Where to Go Next  
See the following chapters:  
Chapter 4, “Verifying and Troubleshooting the Cisco TelePresence System Configuration.”  
Chapter 5, “Managing Cisco Unified IP Phone Features”  
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Where to Go Next  
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